IRCTC
I am one of the million happy IRCTC users 
I have never gone to railway station booking counters for at least 2 and half years. Reason is IRCTC is so reliable and convenient.
The different modes to book tickets through IRCTC is
1. IRCTC website
2. IRCTC mobile application
3. ngPay service using a mobile application.
Features i like
1. Convenient for reservation, cancellation and refund (if any).
2. Master passenger list
3. Debit and Credit payment gateways for many banks.
4. Good UI and User Experience
5. Quick Ticket Booking
6. Fairly quick response
7. TDS ( to file refunds )
I enjoy train journey, IRCTC helps in booking such journeys
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Dinesh Uthayakumar
Passionate to Rock in the world of Computers !!
–Personal–I love friends and i respect friendship to a great extend. In a group of friends i try to steal the show and bring a lot of sense of humour.I like technical people more
–Professional–
Bachelor of Technology in Information Technology. I love Computers.”Play with Digital Information” is my style.Since IT & Computers are an Occean, I will try to survive n swim as far as possible.I would like to R&D on Linux.I am an Open Source supporter, because one can learn computer science only that way !
yeah i agree in totality with the author
Thanks to Indian Railways. I always wanted to know the technologies (distributed computing, database management, web languages, etc.) used behind this website.